Refund policy
All purchases from Fenix Rising Press are final. I do not accept returns or exchanges for a change of mind.
Books cannot be returned or exchanged. If you receive the wrong book or your order arrives damaged, please contact me promptly with your order number and photos so I can review the issue.
Items in the Fenix Umbran Tartan Collection feature my designs and are produced and shipped by Printify’s production partners. Returns or exchanges are not available for an incorrect size or color selection, or a change of mind. If an item arrives damaged or has a manufacturing error, please contact me with your order number and clear photos within 30 days of delivery so I can submit a request to Printify for review. Eligible claims may receive a replacement or refund.
This policy does not limit rights required by applicable law.